Car lift warranty and support
Understand what to confirm about your lift’s warranty before ordering and what information to provide when requesting support from Oasis.
Confirm the warranty for your model
Warranty coverage varies by product and manufacturer. The written warranty supplied with the product or confirmed in your order documents controls the coverage. Request those terms for your exact model before ordering.
What to check before buying
Keep a copy of the warranty, invoice, and model information with your lift manual. Confirm any advertised warranty period against the written terms for your chosen product.
- The coverage period for each component and when that period starts.
- Whether replacement parts, labor, travel, and freight are covered.
- Installation, maintenance, and use requirements.
- Exclusions, claim procedures, and any required proof of purchase.
Request support
Call 1 (888) 822-2976 or email contact@oasiscarlifts.com with your order number, model, serial number if available, purchase date, photographs, and a description of the issue. Ask for the next steps before arranging repairs or shipping parts.
Delivery damage and returns
Freight damage, order cancellations, and returns have separate procedures. Document visible shipping damage on delivery and contact Oasis promptly.